FAQs

1. What is BeatHalo?

BeatHalo is a brand focused on comfortable, wearable music headbands designed for sports, movement, and everyday use. Our goal is to make listening easier and more comfortable without bulky or painful headphones.

2. What makes BeatHalo headbands different?

BeatHalo headbands are designed with comfort and stability in mind. Unlike traditional headphones or earbuds, they don’t press into your ears or fall out during movement. They’re lightweight, soft, and stay in place, making them ideal for active lifestyles and long listening sessions.

3. Who are BeatHalo headbands for?

BeatHalo headbands are great for a wide range of people, including:

  • Athletes and fitness enthusiasts

  • Runners, walkers, and gym-goers

  • People who find headphones or AirPods uncomfortable

  • Travelers and commuters

  • Anyone who wants hands-free, comfortable audio for daily activities

4. Do you offer returns?

Yes! We offer a 14-day return policy. Items must be unused, in original packaging, and in the same condition you received them.
To start a return, please email us at info@beathalo.com.

5. How long does shipping take?

Shipping times vary depending on your location, but orders are processed and shipped as quickly as possible. If you have questions about your order, feel free to contact us.

6. What if my headband arrives damaged or defective?

If your item arrives damaged, defective, or incorrect, please contact us right away. We’ll work with you to resolve the issue as quickly as possible.

7. Do you offer exchanges?

Yes. The fastest way to exchange an item is to return your original purchase. Once the return is approved, you can place a new order for the item you want.

8. Do you offer international shipping?

Yes, we ship to many locations, including the European Union. Orders shipped to the EU are also covered by a 14-day cooling-off period.

9. How do I contact BeatHalo?

You can email us anytime at info@beathalo.com. We aim to respond to all inquiries within 24 hours and are always happy to help.

10. Why choose a music headband instead of headphones or AirPods?

Because comfort matters. Traditional headphones and earbuds can feel bulky or painful over time, especially during sports or long use. BeatHalo offers a more comfortable, secure, and versatile way to enjoy music — whether you’re working out or winding down.